Shipping Costs & Delivery

All shipping costs are calculated in $NZD on an order by order basis.  Once you have placed your order an automatic email will be sent confirming your order.  We will email you with the shipping costs for your order and payment details to pay for your shipping.  If you would like a shipping quote before making your order please contact us on: info@designtree.co.nz or use our contact page here.

Within New Zealand:
We try to hold stock but if we do not have your order in stock we will give you a lead time on the delivery of your order.  If we have your order in stock please allow 2-3 working days for delivery.  You may need to sign a receipt upon delivery of your order.  For this reason we cannot deliver to PO Boxes, please use only private, work or rural addresses.  If you live in Wellington you can pick up from our Lyall Bay studio for free.

International shipping:
We try to hold stock but if we do not have your order in stock we will give you a lead time on the delivery of your order.  If we have your order in stock please allow 5-10 working days for Australia and 10-15 working days for the Rest of the World delivery.  You may need to sign a receipt upon delivery of your order.  For this reason we cannot deliver to PO Boxes, please use only private, work or rural addresses.  Delivery times may be affected by customs clearance at your countries border.  You may be required to pay excise, import duties, taxes (inc GST) or some kind of levy on the value of your goods at your countries border.  Designtree has no control over these taxes and we do not give any advice about them.  They are the responsibility of the receiver of the goods.